Diatribe: Don’t Make Me Beg To Pay You!
Used to be that anywhere you spent your money there was a person waiting to take it from you. I guess as we become an increasingly cashless society, the need to have someone “guarding the register” has decreased. Personally, I hate it when I have to beg someone to take my money.
I’m not necessarily “brand specific” but I do tend to shop in the same stores all the time. I purchase all my groceries in the same supermarket, my clothes from the same department store and I shop in the same office supplies store all the time buying staples for both my home and my office. I spend a lot of time and money in this store and, over the years, I’ve seen it change a lot. Management has turned over four times since I started shopping there and the customer service associates have always been a transient bunch, moving from one store location to another.
I’m not ashamed to admit that I’ve abandoned a buggy of food or an armload of clothes at the end of more than one shopping excursion. Because I have very little patience for people or businesses that make me beg to give them my money, when I’m ready to pay for my selections I want to see a smiling face behind a cash register waiting to efficiently accept my payment.
The office supply store that I frequent requires associates to greet shoppers at the door and check in with them periodically during their visit to ask if they need help finding anything. For someone like me, who is honestly more familiar with their inventory than they are, this is exhaustively annoying. On any given day there will be four or five associates trying to help me find items and only one person working at a cash register taking money.
I insist on customer service whenever and wherever I spend my money. Once I make up my mind to spend my money I refuse to beg someone to take it from me.
“Hello?! Does anyone work here?!”